Privacy Policy
Effective Date: [Launch Date] · Kobi Learning Pty Ltd
1. Who We Are
Kobi Learning Pty Ltd ("Kobi", "we", "our") operates the Kobi app at www.aikobi.app. We are committed to protecting the privacy of children and their families worldwide.
2. COPPA Compliance
Kobi is fully compliant with the Children's Online Privacy Protection Act (COPPA) and applicable privacy laws in the jurisdictions we serve, including Australia's Privacy Act 1988, Canada's PIPEDA, and equivalent laws. We do not knowingly collect personal information from children without verifiable parental consent. All child profiles are created and controlled by a parent or guardian.
3. Information We Collect
From parents: email address (via Google OAuth), name, and payment information (processed by Stripe — we never store card details). From child profiles: first name, age, year level, and interests, all entered by the parent. Session data: subject, topic, accuracy, XP earned, duration, and mood check-in emoji. We never collect a child's full name, school name, address, phone number, or location.
4. No Voice or Audio Collection
Kobi does not use a microphone. Kobi does not record audio of any kind. Kobi does not use text-to-speech. All interaction is text and touch only. No audio data is ever collected, stored, or transmitted.
5. How We Use Your Data
To provide and improve the Kobi learning experience, to send weekly parent session reports (if enabled), to process subscription payments via Stripe, and to flag wellbeing concerns in the parent dashboard. We never use your data for advertising and we never sell it to third parties.
6. AI & Data
Kobi uses Google Gemini for AI responses. Conversations are sent to the Gemini API for processing but are not used to train AI models. We do not store full conversation transcripts — only structured session summaries (subject, accuracy, XP, mood emoji).
7. Data Storage & Security
All data is stored in Supabase (PostgreSQL) hosted on secure cloud infrastructure. Row Level Security ensures parents can only access their own family's data. All data is encrypted in transit (TLS) and at rest. Payment data is handled entirely by Stripe, which is PCI DSS Level 1 compliant.
8. Your Rights
You can request a copy of your family's data at any time, update child profiles from the parent dashboard, delete any child profile or your entire account from settings, or request a JSON export of your session data. Contact support@aikobi.app for any of these requests.
9. Wellbeing & Crisis Situations
If a child indicates they may be unsafe, Kobi immediately surfaces the Kids Helpline number (1800 55 1800) and flags the session for parent review. This is a safety feature, not a substitute for professional support.
10. Contact
Kobi Learning Pty Ltd · support@aikobi.app · www.aikobi.app